About Us
Our History
Calm Computing was founded in 2012 to bring dependable, down-to-earth tech support to small businesses, homes, and municipal offices across Western Massachusetts. From the beginning, the goal has been simple: pair deep technical knowledge with the kind of personal, attentive service you don’t often find in the IT world.
We’ve structured Calm Computing to be right-sized and responsive — large enough to support complex environments, yet personal enough to give every client the attention they deserve. You get a knowledgeable partner who’s agile, dependable, and easy to reach.
For our residential clients, we bring the same level of professionalism and care right into the home. Whether it’s strengthening Wi-Fi coverage, setting up new devices, securing family accounts, or helping you feel more confident with everyday technology, we make the process simple and stress-free. We take the time to explain things clearly, respect your space, and make sure everything works the way it should — so your home technology quietly supports your life instead of complicating it.
With a strong background in technology, training, and real-world troubleshooting, we’re known for our creativity, steady problem-solving, and thorough approach. Whether it’s a quick fix or a more complex project, we work efficiently without cutting corners, and we prioritize your satisfaction every step of the way.
For Your Work
We match the right technologies to your goals and budget, then keep them running smoothly long after installation. Our focus is long-term reliability, not quick fixes.
At Calm Computing, we take the time to sit down with you, understand your environment, and map out solutions that actually fit — nothing more, nothing less. Every recommendation is tailored to your needs, your workflows, and your comfort level.
Whether you’re looking to boost productivity, strengthen security, or streamline day-to-day operations, we can help. Our work includes upgrading wireless networks, servers, and computers; modernizing software and backup systems; implementing VoIP phone solutions; and providing training on new tools. The goal is simple: make your technology easier, faster, and more cost-effective so you can focus on what matters.
For Your Home
We’re here to help above all else, and that starts with meeting you right where you’re most comfortable in your home. In a relaxed, no-pressure setting, we can troubleshoot issues, answer questions, and get your technology running the way it should without the stress or confusion that often comes with tech support.
At home, we can assist with just about any everyday technology challenge. From fixing printers and setting up new computers to improving Wi-Fi coverage, configuring smart TVs and streaming devices, securing family accounts, installing smart-home gear, or untangling that mystery cable situation behind the desk. We make sure everything works smoothly and reliably.
We also offer one-on-one tutoring for anyone who wants to build confidence with their devices or learn something new. We’re patient by design, we take the time to explain things clearly, and break down concepts in ways that actually make sense.
On-Site & In-Home
Whether you're running a business or looking for help in your home, we provide hands-on support. Our technicians come to troubleshoot issues, set up equipment, improve networks, and make sure everything is operating the way it should. From offices to living rooms, we bring personalized service directly to your door.
Remote Support
Our remote assistance lets us help you quickly without needing an on-site visit. With your permission, we securely connect to your computer, troubleshoot issues, install updates, adjust settings, and answer everyday questions. It’s a simple, convenient way to get fast, personalized support from a team that already knows your setup.
Specialized Support
We help businesses get the most out of their specialized software. With years of experience supporting tools like AutoCAD and other construction, engineering, and design applications, our technicians handle setup, updates, and everyday troubleshooting. We keep your software running smoothly so your team can keep projects moving.
Our Team
Mike Visniewski
Mike brings deep experience across storage, networking, and security, with a focus on ensuring systems run reliably, efficiently, and without unnecessary drama. He supports everything from virtualization and Windows/Mac environments to complex networks, cloud migrations, and backup strategies.
He approaches every project with a methodical, engineering-focused mindset, ensuring the right solution gets implemented the right way the first time. Mike is also the team’s go-to hardware expert. He genuinely enjoys working hands-on with physical systems and has a knack for diagnosing and fixing hardware issues that leave others stumped.
Outside of work, Mike enjoys spending time with his wife Ashley, diving into a wide mix of educational rabbit holes on YouTube, and unwinding with anything in the sci-fi universe.
Mike has been a Firefighter/EMT for over 25 years serving multiple call fire forces in leadership positions. He has been with Calm Computing since 2017.
Jeremy Rice
Jeremy is a detail-oriented technician with a calm demeanor, a knack for solving real-world technology challenges, and a talent for making every onsite and in-home visit feel effortless.
He handles everything from workstation deployments and network clean-ups to home-office optimization, small-business support, and strategic user training. With years of hands-on experience working directly with end users, Jeremy excels at tutoring clients, breaking down complex technology in a way that builds confidence rather than confusion. Residents especially appreciate his patience, clarity, and ability to turn stressful tech moments into genuinely empowering experiences.
Jeremy’s background in programming gives him a deep understanding of how software works, enabling him to diagnose and resolve issues quickly. Whether he’s resolving a stubborn tech issue, building out a new office setup, or streamlining a remote worker’s workflow, Jeremy ensures every client feels supported, informed, and in control.
Outside of Calm Computing, Jeremy serves his community as a Firefighter/EMT, where he holds the rank of Lieutenant. His commitment to service carries directly into the way he supports our clients. He joined Calm Computing in 2025.
Brian Cook
Brian is the founder and driving force behind Calm Computing’s practical, security-minded approach to modern IT. With more than a decade of experience supporting small businesses, municipalities, creative agencies, and residential users, he built Calm Computing around one core philosophy: people deserve technology that simply works wherever they work and whatever they’re working on.
He designs reliable infrastructure, modernizes outdated systems, and implements straightforward, low-friction solutions across both on-prem and cloud environments. Whether he’s engineering a new network, tightening security posture, or helping a family get their home technology under control, Brian blends strategic planning with hands-on technical expertise to keep clients stable, secure, and running smoothly.
When he’s not optimizing something in the office, he’s usually building something at home, testing new tech gear, or going on adventures with his family.